U.S.-BASED CALL CENTER & BUSINESS PROCESS OUTSOURCING +1 (716) 554-5820 info@moticscorporation.com LinkedIn ↗
Motics Corporation
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LET'S TALK ABOUT YOUR BUSINESS

NEED MORE SUPPORT FOR
YOUR CUSTOMER CALLS?

Whether you're dealing with missed calls, growing call volume, after-hours inquiries, customer support demands or the need for more outbound outreach, we're here to help you explore the right call center solution.

Tell us what you're trying to improve and what kind of support you need.

Request a Quote Schedule a Consultation
CONTACT SECTION

LET'S START WITH YOUR REQUIREMENTS

Every business has different call volumes, customer needs and operating hours.

Share a few details about your requirements and our team can help you determine the most suitable service.

CONTACT INFORMATION
ADDRESS — FORT LAUDERDALE, FL510 E Las Olas Boulevard, Suite 1301,
Fort Lauderdale, FL 33301
ADDRESS — BUFFALO, NY295 Main Street, Suite 200,
Buffalo, NY 14203
BUSINESS HOURSMonday – Friday
9:00 AM – 6:00 PM
SUPPORT AVAILABILITYInbound, outbound, overflow and after-hours options available based on service requirements.
CONTACT FORM
TELL US WHAT YOU NEED

By submitting this form, you agree to be contacted regarding your inquiry and acknowledge our Privacy Policy.

WHAT HAPPENS NEXT?

FROM YOUR FIRST MESSAGE TO THE RIGHT SOLUTION

01
Tell Us About Your Business

Share your current customer communication requirements and challenges.

02
We Review Your Needs

We'll look at your service requirements, call volume, coverage needs and goals.

03
Discuss Your Options

We'll talk through the services and support model that may fit your business.

04
Build the Right Approach

Your support process can be structured around your approved call types, workflows and requirements.

NO COMPLICATED PROCESS. JUST A CONVERSATION ABOUT WHAT YOUR BUSINESS NEEDS.
WHAT CAN WE HELP WITH?

CHOOSE THE AREA YOU NEED SUPPORT

Inbound Customer Calls

Need help answering customer inquiries and incoming calls?

Explore Inbound Call Center →
Customer Support

Need additional capacity for customer questions and support requests?

Explore Customer Support →
Technical Support

Need help with defined technical inquiries and first-level support?

Explore Technical Support →
Appointment Setting

Need more appointments without asking your sales team to handle every initial outreach?

Explore Appointment Setting →
Outbound Calling

Need help with lead follow-up, outreach, surveys or customer communication?

Explore Outbound Call Center →
Answering Service

Need someone to answer calls when your team is unavailable?

Explore Answering Service →
Overflow Support

Experiencing more calls than your internal team can handle?

Explore Overflow Support →
After-Hours Support

Need customer communication outside your normal operating hours?

Explore After-Hours Support →
WHY CONTACT US?

START WITH YOUR CHALLENGE, NOT A PREDEFINED PACKAGE

You may already know exactly what you need—or you may simply know that your current call-handling process isn't working as well as it should.

Either way, we can start there.

WE CAN HELP YOU EXPLORE:
The right call center service Inbound vs. outbound support Customer support requirements After-hours coverage Overflow support Appointment-setting workflows Lead follow-up Technical support Answering services Digital communication support Flexible coverage options
NOT SURE WHICH SERVICE FITS?

That's okay.

Tell us what you're trying to solve and we'll help you identify the appropriate direction.
BUSINESS INFORMATION

LOOKING FOR A LONG-TERM CALL CENTER PARTNER?

We work with businesses looking for support with:

Customer Communication

Manage customer calls and inquiries.

Sales Support

Support lead outreach, follow-up and appointment setting.

Operational Coverage

Add support when internal teams reach capacity.

Extended Availability

Provide communication beyond standard operating hours.

Growth

Add customer communication capacity as business demand increases.

QUICK CONTACT

PREFER TO TALK DIRECTLY?

Have a quick question or want to discuss your requirements?

CALL OUR TEAM
+1 (716) 554-5820 Call Now
PREFER EMAIL?
info@moticscorporation.com Send an Email
WANT TO DISCUSS YOUR REQUIREMENTS?

Book time with our team to talk through your call volume, coverage and goals.

Schedule a Consultation
FREQUENTLY ASKED QUESTIONS

CONTACT & GETTING STARTED

How do I request a quote? +
Complete the contact form with your business and service requirements. Our team can review your information and discuss the appropriate support options.
Do I need to know exactly which service I need? +
No. If you're unsure, select "Not Sure — Help Me Choose" and describe your requirements.
What information should I provide? +
Helpful information includes your approximate call volume, required operating hours, types of calls, customer needs and the main challenge you're trying to solve.
Can I request multiple services? +
Yes. Businesses can combine services such as customer support, answering, overflow, after-hours support and appointment setting.
Can I schedule a consultation? +
Yes. Use the Schedule a Consultation option to discuss your requirements with the team.
Do you provide after-hours support? +
Yes. After-hours coverage can be structured according to your business requirements.
Can you support temporary increases in call volume? +
Yes. Overflow and temporary support can be considered for seasonal demand, campaigns and unexpected increases in call volume.
Can you support both customers and prospects? +
Yes. Inbound services can support existing customers and callers, while outbound services can support approved prospect and lead campaigns.
SERVICE SELECTION

NOT SURE WHERE TO START?

Answer these three questions:

Are customers calling you?
START WITH:
Inbound Call Center Customer Support Answering Service
Are you trying to reach prospects?
START WITH:
Outbound Calling Lead Follow-Up Appointment Setting
Are you struggling with coverage?
START WITH:
Overflow Support After-Hours Support Emergency Support
Talk to Our Team →
LET'S TALK ABOUT WHAT YOUR BUSINESS NEEDS

LET'S BUILD A BETTER WAY TO HANDLE YOUR CALLS

Your customers shouldn't have to wonder whether someone will answer.

Your team shouldn't have to stop what they're doing every time the phone rings.

And your sales team shouldn't have to spend every hour chasing follow-ups and scheduling appointments.

Request a Quote Schedule a Consultation Call Now
OUR LOCATIONS

FIND US IN FORT LAUDERDALE & BUFFALO

Motics Corporation operates from two locations. Visit, call or email us to discuss your call center and customer support needs.

FORT LAUDERDALE, FL
Motics Corporation
510 E Las Olas Boulevard, Suite 1301,
Fort Lauderdale, FL 33301
Get Directions →
BUFFALO, NY
Motics Corporation
295 Main Street, Suite 200,
Buffalo, NY 14203
Get Directions →
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